Terms of Service
Last updated: 3 August 2025
Welcome to Webtik! These Terms of Service (“Terms”) govern your use of our website and services. By subscribing to a Webtik plan or accessing our services, you agree to be bound by these Terms.
1. About Us
Webtik® is a trading name of Digidom Studios Ltd, a UK-based company providing professional website design and management services through a monthly subscription model.
2. Service Overview
Webtik offers professionally designed, fully managed websites under a range of subscription plans.
2.1 Website Platform Technology
“Website Platform Technology” (the “Platform Technology”) refers to the supported website platform used to deliver services. At present, this includes Webflow and Shopify, though Webtik may expand or change supported platforms in the future.
Each subscription plan may include:
- Design and build of a website using the selected Platform Technology.
- Hosting (via the Platform Technology provider).
- Ongoing technical support.
- Additional features such as SEO reports, CMS/blog functionality, and e-commerce tools (depending on the plan).
3. Subscription and Payment
- A valid subscription must be active before development work begins.
- Subscriptions are billed monthly in advance via your chosen payment method.
- All prices are exclusive of VAT unless otherwise stated.
- Failed or missed payments may result in service suspension or removal of your website.
- Minimum Term: Each subscription requires a minimum commitment of 12 consecutive months.
- After the initial 12-month term, your subscription will automatically continue on a rolling monthly basis unless cancelled in accordance with Section 6.
4. Ownership and Intellectual Property
Your Webtik subscription includes a fully managed website service—meaning we handle the design, hosting, technical upkeep, and support so you can focus on running your business.
- Content Ownership: You retain full ownership of any content you provide, including text, images, branding, and logos.
- Site Management: While your subscription is active, Webtik manages and hosts your website on your behalf. The underlying website structure, design, and functionality remain under Webtik’s control as part of the subscription service.
4.1 Website Transfer (Optional, After 12 Months)
If you decide to leave Webtik and would like to take your website with you, we offer the option to transfer your site into your own Platform Technology account after 12 months of continuous subscription.
Transfer terms and fees vary depending on:
- Your subscription plan.
- The complexity of your site (e.g., CMS, e-commerce, integrations).
- Any custom or non-transferable features.
To request a transfer quote, contact us at support@webtik.co.uk. We’ll provide a clear breakdown of what’s involved.
Note: Once the transfer is completed, your Webtik subscription will end, and ongoing hosting, support, and services will no longer be included.
5. Plan Definitions
The following subscription plans are offered by Webtik. Each plan includes the services listed below and is subject to these Terms.
5.1 Essential Plan (£89 + VAT / month)
For smaller organisations. Includes:
- Up to 5 web pages (plus mandatory policy pages such as Privacy, Cookies, Terms).
- Bespoke design using Platform Technology, tailored to client brand.
- Mobile-optimised design.
- Initial content writing service (Webtik drafts initial website copy based on client input).
- GDPR-compliant analytics setup.
- Standard technical support: initial response within 3 business days.
Exclusions: No blog functionality, CMS, or e-commerce. Content updates beyond launch are not included.
5.2 Professional Plan (£149 + VAT / month)
For growing organisations. Includes all Essential features, plus:
- Up to 20 web pages (plus policies).
- Blog and CMS functionality enabled.
- Minor content updates: up to 1 hour per calendar month (text/image edits only, no redesign or new pages).
- Priority technical support: initial response within 1 business day.
Exclusions: No advanced SEO, e-commerce, or third-party integrations.
5.3 Advanced Plan (£249 + VAT / month)
For maximum performance and reach. Includes all Professional features, plus:
- Unlimited pages (subject to fair use).
- Advanced SEO optimisation, including on-page improvements and metadata.
- E-commerce functionality (setup and configuration via Platform Technology).
- Third-party integrations (e.g., CRM, marketing tools), limited to 2 integrations per site.
Exclusions: Custom development outside the Platform Technology scope, membership systems, and complex automation unless agreed as add-ons.
5.4 Custom Plan (On Demand Pricing)
For organisations with complex requirements. May include:
- Custom video development (animations, explainers, or product videos).
- Membership and gated content systems.
- Custom logic and automations (subject to technical feasibility).
- Blog writing services (ongoing articles created for client approval).
- Dedicated account manager.
Scope: Services are defined in a separate Statement of Work agreed between Webtik and the client.
5.5 General Notes (Applies to All Plans)
- Hosting is provided through the relevant Platform Technology and subject to that provider’s terms of service and fair use limits.
- “Unlimited” refers to reasonable use within the technical capacity of the chosen Platform Technology.
- Additional services not included in the plan may be quoted separately as add-ons.
- Webtik reserves the right to update features included in each plan, provided existing clients are not materially disadvantaged.
6. Cancellation
- You may cancel your subscription after the minimum 12-month term has been completed.
- Once the initial 12 months have passed, your subscription continues on a rolling monthly basis and may be cancelled at any time by giving 30 days’ written notice.
- Cancellation will stop future billing and result in the suspension of your website at the end of your current billing cycle.
- We do not offer refunds for previous billing periods.
- Website transfers are only available after 12 months of continuous subscription (see Section 4.1).
7. Acceptable Use
By using our services, you agree not to use your website for:
- Illegal, harmful, or deceptive activities.
- Distribution of spam, viruses, or malware.
- Infringement of copyright, trademarks, or intellectual property.
Webtik reserves the right to suspend or terminate services in cases of misuse.
8. Limitation of Liability
To the maximum extent permitted by law, Webtik shall not be liable for:
- Loss of profits, revenue, or data.
- Downtime or disruption caused by third-party Platform Technology providers.
- Indirect, incidental, or consequential damages.
We will always act in good faith to resolve any service issues as quickly as possible.
9. Use of Client Name and Logo
You grant us the right to use your company name and logo to identify you as a client in our marketing materials, including but not limited to our website, case studies, social media, and presentations. This right is non-exclusive and may be revoked by providing us with written notice.
10. Changes to Terms
Webtik may update these Terms from time to time. If we make significant changes, we will notify active subscribers by email or in your customer dashboard. Continued use of our services indicates acceptance of any updated Terms.
11. Contact
If you have any questions about these Terms or your subscription, please contact: support@webtik.co.uk
Terms of Service
Last updated: 3 August 2025
Welcome to Webtik! These Terms of Service (“Terms”) govern your use of our website and services. By subscribing to a Webtik plan or accessing our services, you agree to be bound by these Terms.
1. About Us
Webtik is a trading name of Digidom Studios Ltd, a UK-based company providing professional website design and management services through a monthly subscription model.
2. Service Overview
Webtik offers professionally designed, fully managed websites under a range of subscription plans.
2.1 Website Platform Technology
“Website Platform Technology” (the “Platform Technology”) refers to the supported website platform used to deliver services. At present, this includes Webflow and Shopify, though Webtik may expand or change supported platforms in the future.
Each subscription plan may include:
- Design and build of a website using the selected Platform Technology.
- Hosting (via the Platform Technology provider).
- Ongoing technical support.
- Additional features such as SEO reports, CMS/blog functionality, and e-commerce tools (depending on the plan).
3. Subscription and Payment
- A valid subscription must be active before development work begins.
- Subscriptions are billed monthly in advance via your chosen payment method.
- All prices are exclusive of VAT unless otherwise stated.
- Failed or missed payments may result in service suspension or removal of your website.
- Minimum Term: Each subscription requires a minimum commitment of 12 consecutive months.
- After the initial 12-month term, your subscription will automatically continue on a rolling monthly basis unless cancelled in accordance with Section 6.
4. Ownership and Intellectual Property
Your Webtik subscription includes a fully managed website service—meaning we handle the design, hosting, technical upkeep, and support so you can focus on running your business.
- Content Ownership: You retain full ownership of any content you provide, including text, images, branding, and logos.
- Site Management: While your subscription is active, Webtik manages and hosts your website on your behalf. The underlying website structure, design, and functionality remain under Webtik’s control as part of the subscription service.
4.1 Website Transfer (Optional, After 12 Months)
If you decide to leave Webtik and would like to take your website with you, we offer the option to transfer your site into your own Platform Technology account after 12 months of continuous subscription.
Transfer terms and fees vary depending on:
- Your subscription plan.
- The complexity of your site (e.g., CMS, e-commerce, integrations).
- Any custom or non-transferable features.
To request a transfer quote, contact us at support@webtik.co.uk. We’ll provide a clear breakdown of what’s involved.
Note: Once the transfer is completed, your Webtik subscription will end, and ongoing hosting, support, and services will no longer be included.
5. Plan Definitions
The following subscription plans are offered by Webtik. Each plan includes the services listed below and is subject to these Terms.
5.1 Essential Plan (£89 + VAT / month)
For smaller organisations. Includes:
- Up to 5 web pages (plus mandatory policy pages such as Privacy, Cookies, Terms).
- Bespoke design using Platform Technology, tailored to client brand.
- Mobile-optimised design.
- Initial content writing service (Webtik drafts initial website copy based on client input).
- GDPR-compliant analytics setup.
Exclusions: No blog functionality, CMS, or e-commerce. Content updates beyond launch are not included.
5.2 Professional Plan (£149 + VAT / month)
For growing organisations. Includes all Essential features, plus:
- Up to 20 web pages (plus policies).
- Blog and CMS functionality enabled.
- Minor content updates: up to 1 hour per calendar month (text/image edits only, no redesign or new pages).
- Priority technical support: initial response within 1 business day.
Exclusions: No advanced SEO, e-commerce, or third-party integrations.
5.3 Advanced Plan (£249 + VAT / month)
For maximum performance and reach. Includes all Professional features, plus:
- Unlimited pages (subject to fair use).
- Advanced SEO optimisation, including on-page improvements and metadata.
- E-commerce functionality (setup and configuration via Platform Technology).
- Third-party integrations (e.g., CRM, marketing tools), limited to 2 integrations per site.
Exclusions: Custom development outside the Platform Technology scope, membership systems, and complex automation unless agreed as add-ons.
5.4 Custom Plan (On Demand Pricing)
For organisations with complex requirements. May include:
- Custom video development (animations, explainers, or product videos).
- Membership and gated content systems.
- Custom logic and automations (subject to technical feasibility).
- Blog writing services (ongoing articles created for client approval).
- Dedicated account manager.
Scope: Services are defined in a separate Statement of Work agreed between Webtik and the client.
5.5 General Notes (Applies to All Plans)
- Hosting is provided through the relevant Platform Technology and subject to that provider’s terms of service and fair use limits.
- “Unlimited” refers to reasonable use within the technical capacity of the chosen Platform Technology.
- Additional services not included in the plan may be quoted separately as add-ons.
- Webtik reserves the right to update features included in each plan, provided existing clients are not materially disadvantaged.
6. Cancellation
- You may cancel your subscription after the minimum 12-month term has been completed.
- Once the initial 12 months have passed, your subscription continues on a rolling monthly basis and may be cancelled at any time by giving 30 days’ written notice.
- Cancellation will stop future billing and result in the suspension of your website at the end of your current billing cycle.
- We do not offer refunds for previous billing periods.
- Website transfers are only available after 12 months of continuous subscription (see Section 4.1).
7. Acceptable Use
By using our services, you agree not to use your website for:
- Illegal, harmful, or deceptive activities.
- Distribution of spam, viruses, or malware.
- Infringement of copyright, trademarks, or intellectual property.
Webtik reserves the right to suspend or terminate services in cases of misuse.
8. Limitation of Liability
To the maximum extent permitted by law, Webtik shall not be liable for:
- Loss of profits, revenue, or data.
- Downtime or disruption caused by third-party Platform Technology providers.
- Indirect, incidental, or consequential damages.
We will always act in good faith to resolve any service issues as quickly as possible.
9. Use of Client Name and Logo
You grant us the right to use your company name and logo to identify you as a client in our marketing materials, including but not limited to our website, case studies, social media, and presentations. This right is non-exclusive and may be revoked by providing us with written notice.
10. Changes to Terms
Webtik may update these Terms from time to time. If we make significant changes, we will notify active subscribers by email or in your customer dashboard. Continued use of our services indicates acceptance of any updated Terms.
11. Contact
If you have any questions about these Terms or your subscription, please contact: support@webtik.co.uk
Terms of Service
Last updated: 3 August 2025
Welcome to Webtik! These Terms of Service (“Terms”) govern your use of our website and services. By subscribing to a Webtik plan or accessing our services, you agree to be bound by these Terms.
1. About Us
Webtik is a trading name of Digidom Studios Ltd, a UK-based company providing professional website design and management services through a monthly subscription model.
2. Service Overview
Webtik offers professionally designed, fully managed websites under a range of subscription plans.
2.1 Website Platform Technology
“Website Platform Technology” (the “Platform Technology”) refers to the supported website platform used to deliver services. At present, this includes Webflow and Shopify, though Webtik may expand or change supported platforms in the future.
Each subscription plan may include:
- Design and build of a website using the selected Platform Technology.
- Hosting (via the Platform Technology provider).
- Ongoing technical support.
- Additional features such as SEO reports, CMS/blog functionality, and e-commerce tools (depending on the plan).
3. Subscription and Payment
- A valid subscription must be active before development work begins.
- Subscriptions are billed monthly in advance via your chosen payment method.
- All prices are exclusive of VAT unless otherwise stated.
- Failed or missed payments may result in service suspension or removal of your website.
- Minimum Term: Each subscription requires a minimum commitment of 12 consecutive months.
- After the initial 12-month term, your subscription will automatically continue on a rolling monthly basis unless cancelled in accordance with Section 6.
4. Ownership and Intellectual Property
Your Webtik subscription includes a fully managed website service—meaning we handle the design, hosting, technical upkeep, and support so you can focus on running your business.
- Content Ownership: You retain full ownership of any content you provide, including text, images, branding, and logos.
- Site Management: While your subscription is active, Webtik manages and hosts your website on your behalf. The underlying website structure, design, and functionality remain under Webtik’s control as part of the subscription service.
4.1 Website Transfer (Optional, After 12 Months)
If you decide to leave Webtik and would like to take your website with you, we offer the option to transfer your site into your own Platform Technology account after 12 months of continuous subscription.
Transfer terms and fees vary depending on:
- Your subscription plan.
- The complexity of your site (e.g., CMS, e-commerce, integrations).
- Any custom or non-transferable features.
To request a transfer quote, contact us at support@webtik.co.uk. We’ll provide a clear breakdown of what’s involved.
Note: Once the transfer is completed, your Webtik subscription will end, and ongoing hosting, support, and services will no longer be included.
5. Plan Definitions
The following subscription plans are offered by Webtik. Each plan includes the services listed below and is subject to these Terms.
5.1 Essential Plan (£89 + VAT / month)
For smaller organisations. Includes:
- Up to 5 web pages (plus mandatory policy pages such as Privacy, Cookies, Terms).
- Bespoke design using Platform Technology, tailored to client brand.
- Mobile-optimised design.
- Initial content writing service (Webtik drafts initial website copy based on client input).
- GDPR-compliant analytics setup.
Exclusions: No blog functionality, CMS, or e-commerce. Content updates beyond launch are not included.
5.2 Professional Plan (£149 + VAT / month)
For growing organisations. Includes all Essential features, plus:
- Up to 20 web pages (plus policies).
- Blog and CMS functionality enabled.
- Minor content updates: up to 1 hour per calendar month (text/image edits only, no redesign or new pages).
- Priority technical support: initial response within 1 business day.
Exclusions: No advanced SEO, e-commerce, or third-party integrations.
5.3 Advanced Plan (£249 + VAT / month)
For maximum performance and reach. Includes all Professional features, plus:
- Unlimited pages (subject to fair use).
- Advanced SEO optimisation, including on-page improvements and metadata.
- E-commerce functionality (setup and configuration via Platform Technology).
- Third-party integrations (e.g., CRM, marketing tools), limited to 2 integrations per site.
Exclusions: Custom development outside the Platform Technology scope, membership systems, and complex automation unless agreed as add-ons.
5.4 Custom Plan (On Demand Pricing)
For organisations with complex requirements. May include:
- Custom video development (animations, explainers, or product videos).
- Membership and gated content systems.
- Custom logic and automations (subject to technical feasibility).
- Blog writing services (ongoing articles created for client approval).
- Dedicated account manager.
Scope: Services are defined in a separate Statement of Work agreed between Webtik and the client.
5.5 General Notes (Applies to All Plans)
- Hosting is provided through the relevant Platform Technology and subject to that provider’s terms of service and fair use limits.
- “Unlimited” refers to reasonable use within the technical capacity of the chosen Platform Technology.
- Additional services not included in the plan may be quoted separately as add-ons.
- Webtik reserves the right to update features included in each plan, provided existing clients are not materially disadvantaged.
6. Cancellation
- You may cancel your subscription after the minimum 12-month term has been completed.
- Once the initial 12 months have passed, your subscription continues on a rolling monthly basis and may be cancelled at any time by giving 30 days’ written notice.
- Cancellation will stop future billing and result in the suspension of your website at the end of your current billing cycle.
- We do not offer refunds for previous billing periods.
- Website transfers are only available after 12 months of continuous subscription (see Section 4.1).
7. Acceptable Use
By using our services, you agree not to use your website for:
- Illegal, harmful, or deceptive activities.
- Distribution of spam, viruses, or malware.
- Infringement of copyright, trademarks, or intellectual property.
Webtik reserves the right to suspend or terminate services in cases of misuse.
8. Limitation of Liability
To the maximum extent permitted by law, Webtik shall not be liable for:
- Loss of profits, revenue, or data.
- Downtime or disruption caused by third-party Platform Technology providers.
- Indirect, incidental, or consequential damages.
We will always act in good faith to resolve any service issues as quickly as possible.
9. Use of Client Name and Logo
You grant us the right to use your company name and logo to identify you as a client in our marketing materials, including but not limited to our website, case studies, social media, and presentations. This right is non-exclusive and may be revoked by providing us with written notice.
10. Changes to Terms
Webtik may update these Terms from time to time. If we make significant changes, we will notify active subscribers by email or in your customer dashboard. Continued use of our services indicates acceptance of any updated Terms.
11. Contact
If you have any questions about these Terms or your subscription, please contact: support@webtik.co.uk
